ChatterCert Marketplace
How verification works
The marketplace makes two different trust claims — one about candidates, one about agencies. They mean different things, and we never blur them. This page states both claims exactly.
The candidate claim
Marketplace Verified
This candidate controls the ChatterCert account shown and currently holds at least one live ChatterCert credential.
That is the whole claim. Candidate cards show the actual qualifying credentials — title, level, earned date, current status, and course version — pulled live from ChatterCert records. A “Multi-certified” label may appear when two or more credentials are currently valid, but it never implies superiority for a role that requires only one specific tool.
The marketplace never exposes exam scores, question-level results, failed attempts, billing history, or private support history. If a candidate’s last valid credential lapses, they are warned immediately, existing applications are preserved, and their profile leaves search until eligibility returns.
The agency claim
ChatterCert Verified Agency
ChatterCert Verified Agency
Identity and operating practices reviewed by ChatterCert on the date shown. Verification is not a guarantee of future payment or employment conditions. Report a concern.
Every agency badge carries this explainer, including the review date. Agency verification is a documented manual review, not a purchase.
What we review before an agency is verified
A staff reviewer must establish six things:
- Identity — the organization and its accountable operator appear to exist.
- Operational evidence — the agency is actively operating, not collecting candidate data speculatively.
- Payment clarity — normal pay terms and cadence are documented.
- Hiring quality — no applicant fees, credential sharing, deceptive earning claims, or unpaid production work.
- Reputation — references and available evidence do not reveal unresolved material issues.
- Accountability — ChatterCert has a responsive contact for complaints.
Evidence is accepted as a flexible combination — business registration, an established web presence, CRM workspace evidence, worker and creator references, or a trusted referral — because many legitimate agencies do not have a conventional corporate stack. Sensitive evidence is stored privately, is never shown to candidates, and is deleted under our retention policy after the review window.
Verification expires
Agency verification expires after 12 months, or earlier if ownership materially changes. Agencies also self-attest every six months that their compensation and hiring practices remain accurate. An expired badge is not shown.
What verification is not
- It is not a guarantee of future payment or employment conditions at any agency.
- It is not an endorsement of any individual hire, contract, or rate.
- It is not a public rating — we do not publish ratings until there is enough volume and a tested dispute process.
- For candidates, it is not a score. It confirms account control and live credentials — nothing more.
- It does not remove the need for your own judgment. If something feels wrong, report it.